Thanks @rursache

ref: RQS-14768-744

1P_Tommy
This just happened for me as well, I've sent an email to support+forum@1password.com with logs, details and a concerning question as requested.

RQS-14768-744

Anyone else experiencing this issue, please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Resetting the 1Password App on my Mac M1 Pro fixed this issue for me. Thank you!!

@ThePandaLady

I see that you've reached out to the team by email and one of my colleagues responded on Sunday. If you run into any issues with his suggestion then please continue the conversation in the support ticket. If you haven't received our email then let me know and I can have the team reach out again. 🙂

-Dave

ref: JAF-62745-566

I have the same problem but I cannot open the 1password app at all in order to follow any of the linked steps above...

Hi folks,

Sorry for the delay in response. We experienced some issues with the versioning number of the beta surpassing the nightly. In a small window, those who were using the beta or nightly version may have seen this until the nightly version number was higher than the beta following a new update last week.

@chuckivey - thanks for sharing the thread here for the other users. If you are still having troubles, reinstalling the latest beta or nightly should help. Otherwise, using the guide to reset the 1Password app on a specific device and reinstalling will also work, but will require signing in to the app again.

Please let us know if you are still having any troubles. Thanks!

I had the same problem and I followed the @chuckivey solution above and it worked for me as well.

Thanks!

FYI: https://support.1password.com/cs/starting-over/
This worked for me

4th hopefully they fix it soon