Forum Discussion

Former Member's avatar
Former Member
4 years ago

QR code scanning isn't functioning in 1Password for Mac

Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 months ago

NomadUK

I'm sorry that you continue to see issues. Do you usually scan QR codes from on websites open in Safari or from other places as well? If it's mostly from Safari then you can scan the QR code using 1Password for Safari instead of having to open the desktop app:

Let me know if this works better for you: Save your one-time password code
- In the 1Password browser extension

-Dave