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Forum Discussion
QR code scanning isn't functioning in 1Password for Mac
Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating to the latest version (today) and restarting the computer. When I click the "Scan QR Code" button, the scanner window does not appear. Instead, I immediately see the "QR code detection failed" error at the bottom of the screen. Please help. Thanks!
1Password Version: 8.7.0
Extension Version: 80700049
OS Version: 12.3.1
Referrer: forum-search:https://1password.community/search?Search=QR%20code%20scanning%20isn't%20functioning%20on%201Password%20for%20Mac%208.7.0%20%2080700049%2C%20on%20BETA%20channel
85 Replies
Same issue here, 1Password for Mac 8.7.1 on macOS 12.3.1.
Clicking "Scan QR code" from the purple banner on an item leads to a pause, and then "QR code detection failed" in a black bubble at the bottom of the window. No scanner window appears as in 1Password 7. I have tried this with and without a QR code present on the screen, and have cycled the screen recording permission in Security & Privacy (restarting 1Password fully each time).
Edit, further: I've tried to scan the QR code via the icon in the field that appears when you're editing the entry, but the same thing happens.
1P_PeterGCommunity Manager
Excellent, thank you @kucoinlaundromat. We're always happy to make sure everything's working properly for you! Great to hear this is now resolved. 🙌
- 1P_PeterG
Hi @kucoinlaundromat, my apologies for the delayed response. Is this issue still occurring for you? We'll be happy to look into it if so.
Does 1Password have access to the Camera?
