Forum Discussion

marshall_stacks's avatar
marshall_stacks
Occasional Contributor
4 years ago

Quick Access "Open in 1Password" doesn't do anything

If the 1Password window isn't already open, selecting "Open in 1Password (Ctrl+Shift+O)" from the Quick Access overlay doesn't do anything.
The quick access overlay disappears but 1Password doesn't come up. If I then open 1Password from the notification area, it's not showing the item I just clicked either.

If the 1Password window is already open when i click "Open in 1Password", then it does show the item in 1Password (although the window doesn't get focused as one might expect)

1Password Version: 8.4.0
Extension Version: Not Provided
OS Version: Windows 10

windows

6 Replies

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @passingmagic, this fix will be available in the next Production update. Although we don't have an exact date to share, this update should be coming soon!

  • Anonymous's avatar
    Anonymous
    4 years ago

    When is this going to get to the Production Channel? It's been a couple of months since this issue was reported.

  • Anonymous's avatar
    Anonymous
    4 years ago

    I encountered this bug earlier and reported in the forums. It should be fixed by now. I saw it in the changelog. I'm using the latest beta 8.5.0-17 and it works, even if the main 1Password window is closed.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi marshall_stacks:

    Thanks for letting us know about this. It's something we're actively investigating, and I've added your feedback to our internal issue tracking it.

    Jack

    ref: dev/core/core#9455