Forum Discussion

Former Member's avatar
Former Member
3 years ago

Quick Access panel and default smart action

Is there a way to default the smart action to Open and Fill? The default smart actions seem kind of wonky. It seems to be either open in the browser or autofill. The autofill ends up trying to autofill into current website regardless of whether the website is appropriate for the item or not.

1Password Version: 8
Extension Version: 2.3.5
OS Version: 12.4

macos
  • andrew_l_1P's avatar
    andrew_l_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @"Maximillian Yang"

    Thanks for sending in your diagnostics! It looks like one of my colleagues has recently replied to you. To avoid any confusion, continuing the conversation there would be best.

    Thanks!

    ref: VMV-56968-369

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @"Maximillian Yang":

    Thanks for your screenshot. We can definitely take a closer look in that case. I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Former Member's avatar
    Former Member
    3 years ago

    Yes, the behavior is inconsistent. Sometimes when Safari in on another website or even no website (safari Home Screen) it will show autofill instead of Open in Browser! Screen shot below clearly show I am not on the target website when I am presented the Autofill option.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @"Maximillian Yang":

    Open in browser should be the default action when opening Quick Access (⌘+Shift+Space) unless you're on a website that matches the currently selected item. Are you seeing Autofill displayed on a item for Website A when you're on Website B? Let me know, and I can take a closer look.

    Jack