quick access shortcut only works from main window of application on Ubunutu 22.04

Question

The quick access keyboard shortcut only works when the main 1Password application window is open and focused. When main window is unfocused or not open (but 1password is still running in tray), the keyboard shortcut has no effect. Clicking tray icon &gt; Open Quick Access also works fine, just not the shortcut (Ctrl+Shift+Space).

1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: Ubuntu 22.04
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=quick%20access%20shortcut%20only%20works%20from%20main%20window%20of%20application

1p_gem · Answer

Hi lumarel, thanks for taking the time to share these workarounds 😄

alih1p · Answer

Hey @ekallevig, thanks for reaching out and bringing this to our attention. I've just tested this and encountered the same behaviour. I've gone ahead and filed an internal issue for our developers to investigate further. Thanks again!

Ali

ref: dev/core/core#18003

Answer

I noticed the shortcut seems to sometimes start working after the app has been running a while fwiw. But right after opening the app the shortcut seems to reliably fail (when the main window is either closed or unfocused).

ag_mike_d · Answer

Hello again @ekallevig - apologies for the delay. I've passed these additional details along to the team. Thanks for the update.

Answer

Hi,

I just wanted to report that I experience the same issue under Debian testing (bookworm) under Gnome.
I have 1Password for Linux 8.9.13 (80913040).

Cheers,
t.

Forum Discussion