Forum Discussion

waddupcase's avatar
waddupcase
New Contributor
3 hours ago

Re: Seeing "Offline. Changes won't appear on your other devices until Password reconnects."

Some sort of outage is currently preventing me from downloading attachments - ideally all attachments would be available locally, by default, all the time.

Could you consider making this the default behavior?

2 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 hours ago

    Thank you for the feedback! The 1Password app caches files on your device when you view them but I can see how enforcing that all files are cached locally would be useful and I've filed a feature request on your behalf. 

    -Dave

    CFP-19380

    • waddupcase's avatar
      waddupcase
      New Contributor
      2 hours ago

      Thanks Dave, I appreciate it. I needed those files at the exact moment that your outage happened, and a few things come to mind:

      1. The error message did not communicate what was actually going on - it made it seem like it was an issue on my side, and I spent a bunch of time trying to debug it - ideally this error message would be more accurate, and would direct users to the Status Page and show if any active incidents are relevant to the error.
      2. All attachments should be available locally, cached, by default (at least on Desktop apps). The cloud side should simply be there for backup and sync.

      Thanks for listening, I appreciate your engagement here!