Re: Universal Autofill and Quick Access aren't working in Chromium browsers like Chrome and Brave

75 Replies

superlopez
New Contributor
2 months ago
I have the following problem:
When I press CMD+SHIFT+X (Quick access), it used to open a pop up with a list of passwords for the website I was browsing at the time.
However, now Quick Access pop up now opens with only 2 items, which are not related to the website I'm browsing:

I have reviewed all settings and everything is connected.
After some research I have found that these 2 items happen to have Chrome as a connected app, like this:

No other login item is connected to chrome.
I need help to understand:
Quick access should suggest items related to the website I'm browsing, right?
Why are not all items connected to chrome?
- superlopez
  New Contributor
  2 months ago
  Thanks.
  Why should I remove chrome from linked apps on those items? Shouldn't that be the normal behavior?
  - Trevor_1P
    Moderator
    2 months ago
    Hi superlopez,
    
    Due to the issue I mentioned previously, when you select "Always Allow" after choosing the autofill option on these Logins in Chrome, it linked them to Chrome itself. This would result in you seeing them whenever you bring up Quick Access on any website in Chrome, rather than just on the website that they're for. Removing Chrome as a linked app from those items would prevent them from showing up on every page.
- Trevor_1P
  Moderator
  2 months ago
  Hi superlopez,
  
  It looks like you're experiencing a known issue that our Development team is currently investigating where Quick Access is unable to detect the website you're currently on in Chrome. This can lead to Chrome itself being treated as the autofill destination and result in the link that you're seeing.
  
  At this time, I don't have any information to share as to when a fix may become available. In the meantime you can remove Chrome from the linked apps section on those items.
  
  Issue=FS-388
gus3293201
New Contributor
2 months ago
Hello,
One of the best features 1Password had was the website detection. When I'm on a specific website in it's login page I just use the shortcut "shift + cmd + space" and opened 1Password app. When the app opens, it used to show my passwords for the specific domain of the website I'm currently in.

Sadly it is not working anymore. When using the shortcut I now need to search for the website to find it's password. This issue is happening in both my personal MacBook Pro and my company's MacBook Pro (both apps version being the latest release).
Disclaimer: I know that I can install the extesion that does something similar to it. But I just don't like the extension and prefer to use only the macOS app.
- 1P_Dave
  Moderator
  2 months ago
  Hello gus3293201! 👋
  
  Welcome to the community! There is currently a bug that prevents 1Password from reliably filling into Chromium browsers like Chrome, our development team is investigating the issue alongside our friends at Apple.
  
  For the time being, as a workaround until the issue is fixed, you can use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
  
  Alternatively, you can use a non-Chromium browser like Safari or Firefox. I'm sorry for the inconvenience.
  
  -Dave
  
  Issue=FS-388
- gus3293201
  New Contributor
  2 months ago
  Edit: I'm using Google Chrome (latest version).
  I tried with Safari and it seems to work as expected. I've also tried to install the extension in Chrome to check if solves the problem but it doesn't.
andys
New Contributor
3 months ago
I've seen what look like similar reports but I'm not sure they are exactly the same. I'm using Chrome on Mac (Ventura and Tahoe). When I hit the autofill shortcut key, if 1password is locked I get the popup asking for my password, but once unlocked, it no longer fills in my username and password. If I click in the user name field my login pops up as a choice underneath the field, but nothing happens automatically like it used to. There is a partial workaround, which is to press Shift-Command-X, which opens a popup window and has the correct item as the first choice, so if I hit Enter at that point it does fill in my user name and password. It's just an annoying extra step which shouldn't be necessary. Is this a known issue? Does anyone know if it's being addressed? (This is my first time on here - does 1password support read these posts?)
- 1P_Dave
  Moderator
  3 months ago
  Hello andys! 👋
  
  Welcome to the community! There is currently a bug that prevents 1Password from reliably filling into Chromium browsers like Chrome, our development team is investigating the issue alongside our friends at Apple.
  
  For the time being, as a workaround until the issue is fixed, you can use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
  
  If I click in the user name field my login pops up as a choice underneath the field, but nothing happens automatically like it used to.
  
  If you click on the login suggestion then 1Password will fill your login credentials into the website. Let me know if that doesn't work.
  
  -Dave
  
  Issue=FS-388
  - andys
    New Contributor
    3 months ago
    Thanks, but the issue is I don't want to click anything. I want to do it all from the keyboard. For now, until autofill is fixed, I will use Shift-Cmd-X to pop up that window and then hit enter. That way I can do it all from the keyboard. But please fix this soon - it is a constant annoyance.