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Forum Discussion
"Received <BrowserVerificationFailed> from the native core" since most recent Update
Hi,
since the most recent release of 1Password's Chrome Extension (2.12.0 and newer) my Extension is unable to connect to the desktop App, ONLY from the Chrome Portable I use. My "normal" Chrome installation (both are Version 114.0.5735.199 (Official Build) (64-bit)) works fine, still. For debugging sake, I also tried changing to the BETA Channel of the extension build, same result though. Could this be looked into, and fixed, please?
1Password Version: 1Password for Windows 8.10.9 (81009012)
Extension Version: 1Password in the browser 2.12.0 (2.13.0 as well)
OS Version: Windows 10 22H2 19045.3155
Browser: Chrome Portable
17 Replies
ag_mike_d1Password Team
Hello again Trminator,
I'm glad to hear that you were able to resolve this issue by moving over to the latest stable version of 1Password for Windows and the browser extension.
In the meantime, I'd like to ask you to recreate the issue and provide a couple of pieces of information that may help with the investigation:
* Save a console log for 1Password in your browser
* How to send a 1Password diagnostics reportAttach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
* A link to this thread:https://1password.community/discussion/141142/received-from-the-native-core-since-most-recent-update
* Your forum username:TrminatorYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
I managed to get around the issue by downgrading my Desktop-App to 8.10.8 (build 81008047). I just tried going back onto the Beta Branch with the newest release being 8.10.9-12, though, and still experience the issue there, that the Chrome Portable Stable 64bit Extension is not able to connect, while the Chrome Stable 64bit Extension works fine. So, sadly, not related to the mentioned memory issue, and still a problem on the latest Version on Beta channel. I'll stick with 8.10.8 for now, until you guys can figure out what broke on 8.10.9 and following. :)
- ag_mike_d
Hello Trminator,
Thank you for message. Our teams are aware aware of a memory usage problem in a recent version of 1Password for Windows. This issue led to problems with instability with the 1Password application, and integration with our browser extension in particular, for some users.
This issue has now been resolved. To fix the issue, please check for updates and ensure you're using the latest version of 1Password for Windows: How to keep 1Password up to date
While testing, if you disabled integration between the browser extension and the app you can re-enable that after updating:
1. Open the 1Password desktop app.
2. Click your account name in the upper left and select "Settings".
3. In the Browser section, turn on "Connect with 1Password in the browser".
4. Open your web browser.
5. Right click on the 1Password icon in your browser's toolbar and select Settings.
6. Under the General section turn on the option "Integrate with 1Password app".
7. Re-launch the 1Password for Windows app.If you have any further questions or are still seeing some issues, please let us know so we can help look in to this further.
