doortoriver
3 months agoNew Contributor
Restore did not work - numerous logins missing
Hello! I have kind of an odd problem. We accidentally deleted a family member account, then re-added within 24 hours. The system says they're completely restored (yes, we went through the restore ste...
- 3 months ago
Hello doortoriver! 👋
Thanks for reaching out! Once you permanently delete a family member, it's not possible to restore that deleted family member from your end. Is it possible that you suspended the family member instead? You can read more here: Remove family members
I recommend that you send an email to support@1Password.com with a link to this thread so that our support team can take a look at the situation and advise further. Please use the email address associated with your 1Password account.
-Dave