Forum Discussion

tyrion2016's avatar
tyrion2016
New Contributor
9 months ago

Safari browser extension says: "Add browser extension"

When I click on the 1Password extension in Safari, it says 2 steps left. Clicking through shows the first two steps unchecked: "Add the browser extension", "Practice the basics". Clicking on the Ne...
browser extension
macos
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
9 months ago

tyrion2016,

Thank you for your reply. I'm sorry that didn't work. So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/149392
  • Your forum username: tyrion2016
  • A diagnostics report from the 1Password extension:
  • Generate a diagnostic report from the 1Password extension using the steps here -> https://support.1password.com/diagnostics/
  • Attach the file to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon