Forum Discussion

Ben's avatar
Ben
Frequent Contributor
3 years ago

Safari Extension can’t connect to iOS app

When attempting to use the Safari extension, I get the below message: Could not connect to the 1Password App. Try unlocking again. Issue is intermittent, and I’m able to access password...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Ben

Thanks for the reply. I'm sorry, I missed the note that you were running the iOS beta in your initial post. There is a known bug in the beta version of both iOS and macOS that our partners at Apple are investigating. For now please try the steps in this guide to workaround the issue:

Let me know if that doesn't work.

-Dave

edit: Clarity.