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Anonymous's avatar
Anonymous
4 years ago

safari extension doesn't respond for 1password 8

I recently installed 1password 8 and have added the Safari extension. On restart of the computer and opening 1Password, the icon in Safari for 1Password remains locked and unresponsive. This seems to be an old problem. I am a longstanding paid subscriber. Why haven't these problems be solved? What do I do to get 1Password working as it should?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Referrer: forum-search:https://1password.community/search?Search=safari%20extension%20doesn't%20respond%20for%201password%208

browser extension

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  • Anonymous's avatar
    Anonymous
    4 years ago

    Yes, was like that for a whole day. Has seemed to work fine since the next time I started the computer. I'm hoping, though, that this doesn't become an intermittent issue.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @jerryplotnick / nmdias:

    Just to confirm, with 1Password open and unlocked, clicking the 1Password icon in Safari's toolbar doesn't prompt 1Password for Safari to unlock? Let me know.

    Jack

  • nmdias's avatar
    nmdias
    New Contributor
    4 years ago

    For me it doesn't work sometimes also. May be a different issue, but when I click the 1Password icon in Safari, and then click "Open 1Password", nothing happens. After a cold boot for macOS it works again, for some time.