Forum Discussion

Moisie2000's avatar
Moisie2000
New Contributor
4 months ago

Safari extension stops unlocking and filling after updating to macOS 15.6

Thanks for looking to address this. I was initially hopeful it was now fixed - but I'm still having occasional issues where the password drop-down appears, but clicking on an entry fails to populate ...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Moisie2000​ 

Thank you for that additional information. I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/safari-extension-stops-unlocking-and-filling-after-updating-to-macos-15-6/160755
  • Your forum username: Moisie2000


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave