Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Saving an updated password saves to the cloud OK, but the Windows apps does not update

I changed a Twitter password, and then it didn't show up in the app, but it was fine in the cloud. I found this very odd, hadn't seen this before.

1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: Win10

windows

3 Replies

  • 1P_Claudio's avatar
    1P_Claudio
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @Peter_Wang, this doesn't sound right at all. I'm pleased to hear that updating to 1Password 8 got things working again, but if you encounter any further issues please let us know and we'll be happy to pick things up on a 1:1 basis to see what's going on. :+1:

  • Anonymous's avatar
    Anonymous
    4 years ago

    I uninstalled, and somehow got a v8 installer (earlier I was given a v7 installer) and v8 is OK.

  • Anonymous's avatar
    Anonymous
    4 years ago

    Yes... it's repeatable. My Win10 apps is not synching. Even killing the task and restarting does not force a synch.