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Forum Discussion
Former Member
3 years agoScan QR Code bug on EpicGames
In the process of migrating most of my 2FA accounts to 1P and noticed that the scanner fails on: https://www.epicgames.com/account/
Most other sites i've tried worked fine though. I've attempted t...
ag_mike_d
1Password Team
3 years agoHello @Ogami,
Thanks for your message and sorry for the troubles you've encountered when trying to scan the QR codes for 2fa with both Epic Games and Runescape. I've filed these with the team.
As a workaround, you can try scanning the QR code with 1Password another device such as 1Password for iOS or Android, or follow the steps here to instead copy the string of characters into the OTP field, if one is provided by the website.
With regard to accounts.firefox.com, I've tried to reproduce this from both the 2fa Watchtower banner and by editing the item > + add more
> One-Time Password, but see no issues with scanning the QR code. Could let us know what message you are receiving when attempting the scan?
Please let us know if you have any questions or concerns.
ref: dev/core/core#15301
ref: dev/core/core#20189