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Forum Discussion
semraae
11 days agoNew Contributor
Scan QR code greyed out on mac
I'm using 1password 8.11.6, I have downloaded 1password through the website. When I try clicking on the qr code icon to scan a otp qr code nothing happens. The icon is also grayed out. I have gone ...
- 3 hours ago
semraae and msridhar23
Thank you for the information that you both provided. Our developers are working on a fix for an issue in the 1Password desktop app where the "Scan QR code" button isn't working as expected when adding a one-time password (OTP) field.
As a temporary workaround, you can use either the 1Password mobile app or 1Password in the browser to scan the QR code.
A fix is currently being tested in the beta version of 1Password and we hope to release it to the production version as soon as possible.
-Dave
#39060
1P_Dave
Moderator
3 days agoHello semraae! 👋
I'm sorry that you're running into an issue with the QR code scanner. Sometimes, after granting the correct screen recording permission macOS will need you to restart the app: right-click on the 1Password icon in the menu and then click Quit. Then re-open 1Password from your Applications folder.
I also recommend that you update to 1Password for Mac version 8.11.8. If you still see the same issue after restarting and updating the app then can you post a screenshot of the icon so that I can take a look?
Dates were properly formatted according to the system settings,
I've replied to your post about date formatting here.
Thanks to accessibility permissions, autofill worked in a lot more android applications. When signing up on a website, it was more accurate in detecting that a new user was created and offering to save it.
Can you tell me a little more about which specific apps/browsers/websites you're running into autofill issues on when using your Android device?
It saved any new password generated centrally as a password instead of just keeping the history in the browser...
You can find password generator history, as you mentioned, in 1Password in the browser: If you used the password generator and can’t find the password to sign in
You can also find previously used passwords through password history: View and restore previous versions of items
That being said, I'd love to pass along your feedback to the team. Can you tell me a little more about how you'd like password generator history to work?
-Dave