Forum Discussion

semraae's avatar
semraae
New Contributor
4 months ago
Solved

Scan QR code greyed out on mac

I'm using 1password 8.11.6, I have downloaded 1password through the website. When I try clicking on the qr code icon to scan a otp qr code nothing happens. The icon is also grayed out.  I have gone ...
macos
  • 1P_SimonH's avatar
    1P_SimonH
    3 months ago

    Hi folks

    Version 8.11.10 is available now and should fix this. I'm sorry for the inconvenience!

msridhar23's avatar
msridhar23
Occasional Contributor
4 months ago

I am seeing the same issue on 1Password 8.11.8 for Mac.  When I click the "Scan QR Code" button nothing happens, and the QR code icon is greyed out.  I tried quitting 1Password and re-opening from the Applications folder and that didn't fix it.  I had an external display connected, but disconnecting it did not fix anything either.