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Former Member's avatar
Former Member
4 years ago

Search field > Command + A to select all text > app immediately quits

Using standalone Mac version of 1Password v7.9.1 (70901007) on MacBook Pro (13-inch, 2020) running MacOS 12.0.1.
Steps:
- Command + F and cursor focus moves to search field
- type some text in the search field
- Command + A to select all the text in the search field
- 1Password immediately crashed

I would restart 1Password and was able to repeat the issue multiple times in a row.
After leaving my computer, closing the laptop so it went to sleep, then coming back, the issue is no longer occurring.


1Password Version: 7.9.1 (70901007)
Extension Version: Not Provided
OS Version: MacOS 12.0.1

16 Replies

  • Former Member's avatar
    Former Member

    I experience this problem as well and I can consistently reproduce it (even after rebooting laptop) by following those steps:

    Open application
    Enter master password
    Use Search 1Password field and start typing
    Move focus to another UI element by clicking somewhere outside of the search input
    Click back on the search field
    Press CMD+A
    Application crashes
    It happens on:

    1Password 7
    Version 7.9.1 (70901007)
    1Password Store

    macOS Big Sur
    Version 11.6

    MacBook Pro (13-inch, M1, 2020)

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    @needhelpwithcrash:

    I've located your message and we'll be in touch soon after investigating further. Thanks!

    ref: XIM-98554-748

  • Former Member's avatar
    Former Member

    I'm getting this as well (consistent crash when using the Search field). From my post on another thread:

    I'm also having this crash MB Pro M1 (first gen). Crashes frequently and almost always whenever I use the search field. Wasn't crashing yesterday (not sure if it auto-updated or not, but I'm running 7.9.1). Tried re-installing 1PW, installing macOS 11.6.0 -> 11.6.1 update, Safari update, and tried the 2 repair options in the 1PWTroubleshooting app; none of which helped. Also sent a diagnostic report via email from the app about an hour ago.

    Note I do not (never have) had SentinelOne installed.

  • Former Member's avatar
    Former Member

    Thank you codeknight, I see that my colleague Will has already replied to you via email :+1:

    ref: WUE-31994-343

  • codeknight's avatar
    codeknight
    Frequent Contributor

    I'm getting this too. Please look into it - it's infuriating.

    Support Ticket: [#WUE-31994-343]

    1Password 7.9.1
    MacOS Big Sur 11.6

  • Former Member's avatar
    Former Member

    Hi @jbtambien!

    Thank you for reporting this! I cannot reproduce the issue with those instructions, and I am glad to hear that this is not happening to you anymore either. Should this start happening again, please feel free to reach out and we can try to take a closer look :+1: