Using standalone Mac version of 1Password v7.9.1 (70901007) on MacBook Pro (13-inch, 2020) running MacOS 12.0.1. Steps: - Command + F and cursor focus moves to search field - type some text in the search field - Command + A to select all the text in the search field - 1Password immediately crashed I would restart 1Password and was able to repeat the issue multiple times in a row. After leaving my computer, closing the laptop so it went to sleep, then coming back, the issue is no longer occurring. 1Password Version: 7.9.1 (70901007) Extension Version: Not Provided OS Version: MacOS 12.0.1

Hi @jbtambien! Thank you for reporting this! I cannot reproduce the issue with those instructions, and I am glad to hear that this is not happening to you anymore either. Should this start happening again, please feel free to reach out and we can try to take a closer look :+1:

I'm getting this too. Please look into it - it's infuriating. Support Ticket: [#WUE-31994-343] 1Password 7.9.1 MacOS Big Sur 11.6

Thank you codeknight, I see that my colleague Will has already replied to you via email :+1: ref: WUE-31994-343

I'm getting this as well (consistent crash when using the Search field). From my post on another thread: I'm also having this crash MB Pro M1 (first gen). Crashes frequently and almost always whenever I use the search field. Wasn't crashing yesterday (not sure if it auto-updated or not, but I'm running 7.9.1). Tried re-installing 1PW, installing macOS 11.6.0 -> 11.6.1 update, Safari update, and tried the 2 repair options in the 1PWTroubleshooting app; none of which helped. Also sent a diagnostic report via email from the app about an hour ago. Note I do not (never have) had SentinelOne installed.

@needhelpwithcrash: I've located your message and we'll be in touch soon after investigating further. Thanks! ref: XIM-98554-748

Search field > Command + A to select all text > app immediately quits

16 Replies

Former Member
4 years ago
On behalf of Rudy you are very welcome codeknight :)
codeknight
Frequent Contributor
4 years ago
Excellent - thank you!
rudy
1Password Team
4 years ago
codeknight,

7.9.2 was released this morning.
codeknight
Frequent Contributor
4 years ago
Any idea when the next release is? Just happened to me again.
rudy
1Password Team
4 years ago
All,

This will be resolved in the next release (this particular crash infuriatingly does not happen in debug or beta builds).
Former Member
4 years ago
Thank you for the additional details @alo!
Former Member
4 years ago
I'm having the same issue on an M1 Macbook Air:

1Password 7
Version 7.9.1 (70901007)
1Password Store

Reproducing it is exactly the same except for two details:

It only happens when I type 3 characters or more. If I only type in two, Command + A and Command + F work just fine. As soon as I have 3 characters and then perform a keyboard shortcut it will crash.

It only happens when the search finds nothing and I perform the shortcut. If there are matches, then the shortcuts work fine.

I noticed this because my normal use case is to start typing, and if nothing is is found, hit Command + A in order to select everything and retype my search.
Former Member
4 years ago
Thank you for letting us know jaysee_au, I have let the developers know that you have encountered this bug too.
jaysee_au
New Contributor
4 years ago
I have just experienced this exact issue on a brand new MacBook Pro (M1 Pro). Clean user setup, no migration. Literally first app installed was 1Password (as it always is). Crashing as soon as I hit Cmd-, to open preferences, every time.
Former Member
4 years ago
@wojtaszek:

Thank you for the additional information. Our developers have been made aware of this, hopefully they can address this soon :+1:

ref: apple-5563