I tried setting up a Passkey on the CVS website using 1Password, but there is an error that says Try Again. This behavior is the same in Safari and Chrome.
1Password Version: 1Password for Mac 8.10.8 (81008045) Extension Version: 21300007, on BETA channel OS Version: macOS 13.4.1 (22F82) Browser: Safari & Chrome
This is a very old thread so hopefully no one minds the bump, but I am experiencing the exact same issue almost two years later. After running into the issue I restarted 1password, updated 1password and chrome, yet the issue persists.
1Password for Mac 8.10.74 (81074021)
1Password browser extension version 8.10.72.27 81072027, on STABLE channel
Chrome is up to date Version 136.0.7103.49 (Official Build) (x86_64)
Side note - had a heck of time getting this comment published. Kept receiving the below popup:
Register individual passkeys using iOS, with Safari or Edge browsers.
Please note: Saving and signing in with passkeys on CVS is currently incompatible with 1Password in the browser and third-party passkey managers on iOS.
I'm stuck in a weird no mans land just because they don't seem to give the ability to remove a passkey on the CVS web site. If I log in using Safari on my iPhone it works great and 1Password does the job with the passkey, but if I try to login on my Mac, I get a QR code. I can scan that with my iPhone camera and authenticate to get in, but 1Password on the Mac should be processing the passkey and isn't. I'm not sure what causes that so it would be nice to be able to remove the passkey from CVS and start over. Odd thing to omit on CVSs part unless I'm missing where it is.
Thanks @azmurph . I had previously saved a passkey with Chrome, but later deleted it (weeks ago). When I tried logging in today with my password and after submitting SMS MFA code, it prompted me to create a passkey and I could use 1P to save it. I also logged out and was able to use passkey to login.
I was able to get 1Password to work with CVS, but only as a separate device. I was on my computer and when I chose a separate device, it brought up a QR code. I scanned that with my phone camera and it recognized the passkey add for 1Password such that my 1Password CVS item now shows a passkey. BUT, when I try to login to CVS using it, it doesn't prompt 1Password, it just brings up the QR code. I then scan that with my phone camera and 1Password on my phone authenticates and gets me in.
And then ....I can't find any passkey setting on the CVS website to remove this passkey so that I can either have none or try again. So, that's fun.
I'm sure that's not the idea of how this should work. I thought I'd share the different experience from what has been reported.
I wasn't aware of this thread when I tried to create a Passkey for CVS using Safari 17 on Ventura. The flow appeared to succeed and the additional URL was added to the existing entry for CVS in 1Password, but the Passkey is not there. It appears to have been lost.
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I tried setting up a Passkey on the CVS website using 1Password, but there is an error that says Try Again. This behavior is the same in Safari and Chrome.
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1Password Version: 1Password for Mac 8.10.8 (81008045) \nExtension Version: 21300007, on BETA channel \nOS Version: macOS 13.4.1 (22F82) \nBrowser: Safari & Chrome
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I tried setting up a Passkey on the CVS website using 1Password, but there is an error that says Try Again. This behavior is the same in Safari and Chrome.
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\n\n\n\n
1Password Version: 1Password for Mac 8.10.8 (81008045) \nExtension Version: 21300007, on BETA channel \nOS Version: macOS 13.4.1 (22F82) \nBrowser: Safari & Chrome
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credit cards and addresses?","conversation":{"__ref":"Conversation:conversation:152589"},"id":"message:152589","revisionNum":1,"uid":152589,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":18911,"login":"jerrye","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-9.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":73},"postTime":"2025-03-04T10:08:45.275-08:00","lastPublishTime":"2025-03-04T10:08:45.275-08:00","readOnly":false},"Conversation:conversation:155435":{"__typename":"Conversation","id":"conversation:155435","topic":{"__typename":"ForumTopicMessage","uid":155435},"lastPostingActivityTime":"2025-05-01T14:06:31.147-07:00","solved":false},"ForumTopicMessage:message:155435":{"__typename":"ForumTopicMessage","subject":"Re: How to find 1Password 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User name prefilled when creating a new login.","conversation":{"__ref":"Conversation:conversation:47790"},"id":"message:47790","revisionNum":1,"uid":47790,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":16893,"login":"prime","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/SCBZBKON1QM1.jpg"}},"metrics":{"__typename":"MessageMetrics","views":1058},"postTime":"2024-12-22T18:14:23.000-08:00","lastPublishTime":"2024-12-22T18:14:23.000-08:00","readOnly":false},"Conversation:conversation:155385":{"__typename":"Conversation","id":"conversation:155385","topic":{"__typename":"ForumTopicMessage","uid":155385},"lastPostingActivityTime":"2025-05-01T13:43:47.867-07:00","solved":false},"ForumTopicMessage:message:155385":{"__typename":"ForumTopicMessage","subject":"Unable to claim the student pack!","conversation":{"__ref":"Conversation:conversation:155385"},"id":"message:155385","revisionNum":1,"uid":155385,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":20224,"login":"jmendzr","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-4.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":28},"postTime":"2025-04-30T12:05:54.235-07:00","lastPublishTime":"2025-04-30T12:05:54.235-07:00","readOnly":false},"Conversation:conversation:155478":{"__typename":"Conversation","id":"conversation:155478","topic":{"__typename":"ForumTopicMessage","uid":155478},"lastPostingActivityTime":"2025-05-01T13:40:42.773-07:00","solved":false},"ForumTopicMessage:message:155478":{"__typename":"ForumTopicMessage","subject":"Issue with 1Password BETA update 8.10.74 > 8.10.75","conversation":{"__ref":"Conversation:conversation:155478"},"id":"message:155478","revisionNum":2,"uid":155478,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":51,"login":"TataruTaru","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01MS1VaVVQYnU?image-coordinates=0%2C109%2C803%2C912"}},"metrics":{"__typename":"MessageMetrics","views":10},"postTime":"2025-05-01T13:39:00.611-07:00","lastPublishTime":"2025-05-01T13:40:42.773-07:00","readOnly":false},"Rank:rank:12":{"__typename":"Rank","id":"rank:12","position":11,"name":"Frequent Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:17319":{"__typename":"User","id":"user:17319","uid":17319,"login":"EnerJi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-11-21T04:33:50.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:12"},"entityType":"USER","eventPath":"community:cuxzj43862/user:17319"},"ModerationData:moderation_data:155352":{"__typename":"ModerationData","id":"moderation_data:155352","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:155352":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17319"},"id":"message:155352","revisionNum":1,"uid":155352,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:38763"},"conversation":{"__ref":"Conversation:conversation:38763"},"subject":"Re: Setting Up A Passkey At CVS","moderationData":{"__ref":"ModerationData:moderation_data:155352"},"body":"
This is a very old thread so hopefully no one minds the bump, but I am experiencing the exact same issue almost two years later. After running into the issue I restarted 1password, updated 1password and chrome, yet the issue persists.
1Password for Mac 8.10.74 (81074021)
1Password browser extension version 8.10.72.27 81072027, on STABLE channel
Chrome is up to date Version 136.0.7103.49 (Official Build) (x86_64)
Side note - had a heck of time getting this comment published. Kept receiving the below popup:
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Register individual passkeys using iOS, with Safari or Edge browsers.
\n\n
Please note: Saving and signing in with passkeys on CVS is currently incompatible with 1Password in the browser and third-party passkey managers on iOS.
\n
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Issue is still occuring on CVS Website with Firefox and Latest 1password. When you click \"Sign in and enroll\" it prompt you to hit your security key
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I'm stuck in a weird no mans land just because they don't seem to give the ability to remove a passkey on the CVS web site. If I log in using Safari on my iPhone it works great and 1Password does the job with the passkey, but if I try to login on my Mac, I get a QR code. I can scan that with my iPhone camera and authenticate to get in, but 1Password on the Mac should be processing the passkey and isn't. I'm not sure what causes that so it would be nice to be able to remove the passkey from CVS and start over. Odd thing to omit on CVSs part unless I'm missing where it is.
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Still not working for me in Safari
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Thanks @azmurph . I had previously saved a passkey with Chrome, but later deleted it (weeks ago). When I tried logging in today with my password and after submitting SMS MFA code, it prompted me to create a passkey and I could use 1P to save it. I also logged out and was able to use passkey to login.
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I was able to get 1Password to work with CVS, but only as a separate device. I was on my computer and when I chose a separate device, it brought up a QR code. I scanned that with my phone camera and it recognized the passkey add for 1Password such that my 1Password CVS item now shows a passkey. BUT, when I try to login to CVS using it, it doesn't prompt 1Password, it just brings up the QR code. I then scan that with my phone camera and 1Password on my phone authenticates and gets me in.
\n\n
And then ....I can't find any passkey setting on the CVS website to remove this passkey so that I can either have none or try again. So, that's fun.
\n\n
I'm sure that's not the idea of how this should work. I thought I'd share the different experience from what has been reported.
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I wasn't aware of this thread when I tried to create a Passkey for CVS using Safari 17 on Ventura. The flow appeared to succeed and the additional URL was added to the existing entry for CVS in 1Password, but the Passkey is not there. It appears to have been lost.
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Thanks for the report.
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Moderator
