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JoeT's avatar
JoeT
New Contributor
22 days ago
Solved

Shared items deleted, but not logged?

Recently, we had a number of shared items disappear.  We eventually found them in Recently Deleted and restored them, but we would love to know who did this and why/how.  However, there is no mention of deleted anything in our Activity Log or in the Shared Vault report.  Has anyone else seen this?  Am I looking in the wrong place?

Joe

vault management
windows
  • 1P_Dave's avatar
    1P_Dave
    21 days ago

    Hello JoeT! 👋

    Thanks for reaching out! I understand that someone deleted items from a shared vault. If you have a 1Password Business membership then you can create a usage report for that vault: Create a usage report for a team member or vault

    The usage report will show specific item deletions under the umbrella of the Update Action:


    I hope that helps.

    -Dave

  • JoeT's avatar
    JoeT
    New Contributor
    21 days ago

    Interestingly, there is only a Fill operation before the items in question went missing, and an Update when I restored it, so I still feel like it isn't getting logged at all.

  • JoeT's avatar
    JoeT
    New Contributor
    21 days ago

    So it's indistinguishable from changing a password or adding a note?  Ugh.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      21 days ago

      JoeT 

      Thanks for the reply. We have an internal feature request open to add additional granularity to logged actions and I've shared your comments there. Hopefully this is something that can be improved upon in the future. 

      Thank you for your feedback and for helping us improve 1Password's reporting tools. 

      -Dave

      PB-46801531

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    21 days ago

    Hello JoeT! 👋

    Thanks for reaching out! I understand that someone deleted items from a shared vault. If you have a 1Password Business membership then you can create a usage report for that vault: Create a usage report for a team member or vault

    The usage report will show specific item deletions under the umbrella of the Update Action:


    I hope that helps.

    -Dave