Forum Discussion

REBELinBLUE's avatar
REBELinBLUE
Occasional Contributor
5 months ago

Show locked vaults in quick access even when one is unlocked

I have 1password personal and 1password for business through work. I am signed into both accounts on my machine. Recently my work changed to using Google to unlock the vault instead of the password....
feature request
macos
vault management
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

Hello REBELinBLUE​! 👋

I'm sorry that you're running into an issue when using multiple accounts on your work Mac. 1Password will indeed only unlock the specific account whose account password (or identity provider) you used to unlock the app. 

Are you able to turn on Touch ID or Apple Watch unlock for 1Password on that Mac? When you use Touch ID or your Apple Watch to unlock 1Password, all accounts will be unlocked at the same time:


Let me know if either option isn't available and I can pass your feedback along to the team internally. 

-Dave

  • REBELinBLUE's avatar
    REBELinBLUE
    Occasional Contributor
    5 months ago

    Sorry I should have said, I do have Apple Watch unlock enabled, the problem is, you obviously need to authenticate fully occasionally (although now I am wondering why I get it so often when I have it set to 30 days.... will have to look into that) but even so is no cue from the quick search UI that you have vaults that are locked or any way to trigger unlocking them

    • REBELinBLUE's avatar
      REBELinBLUE
      Occasional Contributor
      5 months ago

      Exactly like this, in this situation there is no way to unlock both vaults without first launching the main 1password application, so what normally happens is the one I want to use at the time is unlocked, I forget about it and then get frustrated a little while later when I can't find the credential I need