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Same here: 1Password is so slow now on macOS that it is becoming unusable.
Time to look for an alternative.
- 1P_Dave
Moderator
I'm sorry that you're also seeing a performance issue with 1Password on your Mac. I suspect that you're affected by a known issue that our development team recently identified where running the Intel version of 1Password for Mac on an Apple Silicon Mac can result in slow performance.
Before we investigate further, try reinstalling 1Password from our website: Install 1Password
If that doesn't work, or if you're not using an Apple Silicon Mac, then let me know.
-Dave
Just signed up to this forum to say the same thing.
Have filed a ticket as well. But haven't got the automated reply as yet.
It's goddamn awful/nearly unusable.- 1P_Dave
Moderator
I'm sorry that you're also seeing a performance issue. My colleague sent you a reply via email yesterday, please continue the conversation there and the team can help you get this fixed.
-Dave
- mikeh1New Contributor
Same issue. Your support ticket ID is ZQU-15444-249.
I had to send the diagnostic zipped as the size was 47M and larger then Gmail allowed.
- 1P_Dave
Moderator
Thank you for posting the Support ID, I see that the team was able to help. 🙂
-Dave
- peteNew Contributor
Your support ticket ID is LSK-36338-937.
- 1P_Dave
Moderator
Thank you for posting the Support ID! I see that my colleague sent you a reply via email back on Monday, please continue the conversation there.
-Dave
- peteNew Contributor
hey there, I did all this and received an email asking me to completely de-install 1P and set it up from scratch.
fairly straight forward procedure, and not unusual, unfortunately 1p is a pretty important part of my day to day and I cannot see myself doing this in the near future. especially this part is not feasible "After the above you will need to modify your 1Password app settings back to your desired values as they will have been reset to default."
I've been with you guys since about 2011 and the beauty of it was / with minor inconveniences / 'set and forget'
I realize the platforms and hardware you now cater to have diversified somewhat since then but I am paying for a seamless experience and that now requires my time and energy to work as advertised 🤷‍♂️
- 1P_Dave
Moderator
Hello pete​! 👋
I'm sorry that you're running into performance issues with the 1Password for Mac desktop app. We've recently received a few other reports of similar behavior and I'd like to investigate further by asking you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/ooooomg-its-so-slow-and-getting-slower-and-slower/157049
- Your forum username: pete
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
#38020
- mketechNew Contributor
I am also having performance issues with it. Super laggy.
1Password for Mac 8.10.78
81078043, on PRODUCTION channel
- 1P_Dave
Moderator
I'm sorry that you're also seeing performance issues. I'd like to ask you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/omg-its-so-slow-and-getting-slower-and-slower/157049/replies/157332
- Your forum username: mketech
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
- 1P_Dave
Moderator
Hello ChelcieMCPA​! 👋
I'm sorry that you're seeing an unexpected prompt to sign in to Sharepoint even after you've already signed in. This is a known issue that the team is currently investigating, to workaround find your login item for your Microsoft account or Sharepoint in 1Password and edit it to remove the "sign-in with field" and then save the item:
Then, turn off the sign-in with feature:
- Open your browser.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Click Autofill & save.
- Turn off: Offer to save "sign-in with" logins
This will turn off the sign-in with feature on all websites. If you still see an unexpected prompt after turning these off then please post a screenshot of the prompt and I can help further.-Dave
#19465