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Noffica's avatar
Noffica
New Contributor
3 months ago
Solved

Snippets worked then suddenly stopped

Did anyone experience a complete sudden cessation of expansion of snippets into their full forms?

On my 1Password (v8.11.8) for macOS (15), the snippets expanded, as expected, for a day then the next, no snippet would expand into its full form. Restarting the computer had no effect. Moving the snippets into other vaults also had no effect..

  • Noffica's avatar
    Noffica
    3 months ago

    But then again, today, under 1Password for Mac 8.11.8 (81108040), snippets are working as expected.

7 Replies

  • Noffica's avatar
    Noffica
    New Contributor

     

    Snippets only work when they are in my "Private" vault. If snippets are placed inside any other vault in my family account or any vault in my work account, they do not work.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator

      Noffica​ 

      Thanks for helping us to test the experimental Snippets feature! This is currently a known limitation: 

      Snippets can only be used from your Personal vault. The ability to use snippets in different vaults and share them is planned.

      You can find all current limitations documented in this document

      -Dave

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager

    Hi Noffica​,

    I checked with my Customer Experience teammates and we haven't seen any tickets about this issue. It sounds like you've tried the usual things, but just to confirm, secure snippets are still enabled in your settings and 1Password is still toggled in in your Privacy & Security -> Accessibility settings?

    • Noffica's avatar
      Noffica
      New Contributor

      But then again, today, under 1Password for Mac 8.11.8 (81108040), snippets are working as expected.

      • 1P_SimonH's avatar
        1P_SimonH
        Icon for Community Manager rankCommunity Manager

        Noffica please update this thread if they stop working again and we can take a closer look!