Forum Discussion

trimiMidake's avatar
trimiMidake
Occasional Contributor
24 days ago

Sorting content issues

When there is a large amount of information in many fields there is a pancake option to reorder the fields. 

This option does not work well when a section has lots of fields and is the first or top section. 

Recently I had to go into a healthcare login and create a website, username and password and place it into a new section.  After it was created the information was at the bottom. 

The name of the healthcare plan section was at the top and had many fields. 

The website, username and password were all grouped together in their own section called LOGIN but when dragging the section to place it at the top of the screen, on top of the name of the healthcare plan section the app refused to allow me to drag OVER the top section. 

The outcome was that every field (about 15 fields) had to be dragged one by one TO UNDERNEATH the LOGIN section. 

It would be most helpful for 1password to allow reordering of sections by dragging from the bottom to over the top. 

 

android
family
feature request

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    21 days ago

    Hello trimiMidake​! 👋

    I'm sorry that you encountered an issue when reordering fields. So that I can better understand the situation, are you able to reproduce the issue again and create a screen recording? You can follow these steps (you can use a new test item to avoid revealing any information in an existing item): 

    1. Open and unlock 1Password for Android.
    2. Tap the icon for your account or collection at the top left and choose Settings.
    3. Tap Advanced.
    4. Tap Show debugging tools > Allow screenshots.
    5. Take a screenshot or record your screen on your Android device


    Then, please send an email to support@1Password.com along with a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link for the screen recording.

    -Dave