Forum Discussion

Former Member's avatar
Former Member
3 years ago

Sporadic issues with being able select items when searching

Hello, I'm new here. Sorry if this issue has already been reported, but I didn't see it.

I'm having a sporadic issue with 1Password 8 (8.9.7 currently) for iOS where I'll open the app and go to the Search section. For example, I'll search for "Best Buy" and it'll show Best Buy in the results, but nothing happens when I tap on the result. The only workaround I have at the moment is to kill the app, reopen it, and then search for the item.

I keep iOS and all of my apps up to date and I've done everything short of uninstalling and reinstalling the app. If I can recreate it again, I'll get a video recording of it.

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iOS 16.3
Browser:_ Not Provided

ios

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @marlin27

    Thank again for reporting the issue! 🙂

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago

    No worries, I just hadn't seen any reports of it so I wanted to share my experience. Thanks 1P_Dave!

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @marlin27! 👋

    I'm sorry that you ran into an issue where you're unable to tap on items after searching for them. This is a known issue with 1Password for iOS that our developers are working on and they plan to include a fix in a future update. I'm sorry for the inconvenience.

    -Dave

    ref: dev/core/core#17557