Forum Discussion

DavidWind's avatar
DavidWind
New Contributor
6 months ago

Still Can't Manually Link Android Apps

This has apparently been a long-standing problem or feature request.  I found a discussion where this sensible request was made 4 years ago, here:

Linked Apps | 1Password Community

One of my financial institutions, 1PW came up with a useful prompt ALLOW ONCE or ALLOW ALL THE TIME.  But with another app, it never offers ALLOW ALL THE TIME and I must approve ALLOW ONCE every time.  There is no prompt that comes up and offers me to do it.  We need to be able to manually instruct/authorize 1PW to register/link the app.

I should mention that the autofill for this app works, it's just that I have to deal with the ALLOW ONCE prompt every time.

Thank you.

android
feature request

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 months ago

    Hello DavidWind! đź‘‹

    I'm sorry that you're not seeing an option to always allow filling in one of your banking apps. Are you able to share the name of the app in question? I can check to see if this is a known issue. 

    -Dave

    • DavidWind's avatar
      DavidWind
      New Contributor
      6 months ago

      There are actually several.  RedCanoe Credit Union is one.  But what I am suggesting is a MANUAL option, so when the automated logic doesn't work we can make the connection manually.  This makes more sense to me than going after it app by app.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        5 months ago

        DavidWind​ 

        Thank you for that example. The manual option here would be to tap "Always allow" to tell 1Password that you'd like to fill that login into that particular app. Since the option isn't appearing, it looks like an issue is preventing 1Password from doing that. 

        Can you tell me if you still see the issue when using 1Password for Android version 8.10.74 (released last week): Find the version numbers for 1Password and your operating system

        If you do then, so that we can investigate further, I'd like to ask you to create a diagnostics report from your Android device:

        Send a diagnostics report (Android)

        Attach the diagnostics to an email message addressed to support@1password.com

        With your email please include:

        • A link to this thread: https://www.1password.community/discussions/1password/still-cant-manually-link-android-apps/154444
        • Your forum username: DavidWind


        You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

        -Dave