Forum Discussion

strif4's avatar
strif4
Occasional Contributor
3 years ago

Stop requring masterpass after every restart.

I find it a bit cumbersome and annoying that I have to use my master pass every time I restart my home computer and restart the browser (if I'm not using the desktop app). Given I have to do this ...
windows
Mycenius's avatar
Mycenius
Super Contributor
3 years ago

An example is my error in creating my initial 1PW account on the .COM site and finding out many hours of work later that to be billed in $CA I needed to create an account on the .CA site and then migrate items from the .COM account to the .CA site and then delete the .COM account. An easily made error that resulted in a days of effort that led me to finally give up. All I wanted was to get billed in $CA and the Product required way more work than was acceptable to me.

Yeah that's pretty fair comment GolferWHH - it shouldn't be so hard for something as simply as being billed in your preferred currency. I can picture some reasons why 1PW have set up their business and sites as they have (possibly around having registered offices in US, CA, EU, etc, and related tax laws) - but it should definitely be easy to change... And not such a big thing that it makes you consider ditching the product altogether... 😥