Stop requring masterpass after every restart.

I guess I'm like the speaker of the house (US) I just don't quite. Please take me out and shoot me:(

While ruminating over my challenges after my last post I figured I had divined the way out of my problem with 1PW.

So far I've been able to create a family account on 1Password.CA. Named it so I could easily recognize the account (W&B - CA)
I exported my wife's sites to a .PUX and .CSV files. Belt and suspenders.
I deleted the family account from the .COM account.

I am able to Login online "1Password.ca" and all works well to here. I was so exited I nearly fell off my chair. Only a couple of steps to nirvana success.
I download the 1Password App (Windows). When I go to logon to the App, I've presented with Family Name of "Our Family", which only shows as I hover the mouse over the Icon above the password field. I enter the same password that logs me on and VOILA I get a message "That doesn't work, Check you password and try again".
Frustrated but undeterred I figure, maybe there is something hanging around in Windows that the 1PW app is using. So I try multiple attempts of a Windows Restart, searching OS drive for "1Password*" files and deleting those that look like system folders under the \user folder. After in excess of 5 attempts at this, and various other attempts to get the app (Other phrases come to mind) to recognize the account on .CA that I can logon to via the browser.

If anyone can assist I"d be forever in your debt. Non monetary payment.

I'll send this on to support and see what they have to say.