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Forum Discussion
strif4
3 years agoOccasional Contributor
Stop requring masterpass after every restart.
I find it a bit cumbersome and annoying that I have to use my master pass every time I restart my home computer and restart the browser (if I'm not using the desktop app).
Given I have to do this ...
ag_mike_d
1Password Team
3 years agoHi folks - Sorry for the late reply and troubles that have been encountered along the way.
@DJRiful - Regarding the troubles with 1Password retaining the setting to Require password Never, could you to create a diagnostics report from your Windows PC and attach it to an email message addressed to support+windows@1password.com please include details of the trouble you've been experiencing and we'd be happy to help look into this further.
GolferWHH - I'm glad to hear that you've got a 1Password.ca account setup on those devices and that you're gaining a better understanding of 1Password. We'll be here to help you at every step along the way!
but I'm having a challenge getting her account set up the desktop.
Are you trying to add your wife's account to the 1Password app under the same user Windows user profile? If this is the case, the app does not allow for multiple users from the same family account. You'd need to sign out of your account to add your wife's account. I'd recommend setting up a separate Windows profile and installing 1Password 8 for Windows there so she can sign in with her credentials from her new .ca account's Emergency Kit.
As an alternative, if you are using the same Windows profile, using an alternate browser profile with 1Password in the browser installed and app integration disabled, will allow your wife to access her data in the browser from her account in a standalone manner.
I hope these details help!