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Former Member's avatar
Former Member
4 years ago

Stuck in login loop with multiple profiles

Im using the Android feature "multiple users" on Android 12 | Pixel 6pro
Meaning separate account and application data per user.
In my case private and work.

As my employee decided to use 1password I need to use it on the WORK account
Installed App
connected
authenticated
pw login
2FA
Email notification of a login on my phone
-> back to the login screen, asking for pw

Cleaned app storage / Deinstalled/ reinstalled
Same as mentioned above.

Switched to my PRIVATE account
installed App
connected
authenticated
pw login
2FA
Email notification of a login on my phone
-> was showing me the app screen, no login loop

deinstalled, switched back to the WORK account
did the same but Im stucked in the login loop.
It somehow seems that a process gets killed.

Any advices or experience with multiple user feature usage on Android?

1Password Version: 7.9.1
Extension Version: Not Provided
OS Version: Android 12
Referrer: forum-search:https://1password.community/search?Search=multiple%20profiles

android

1 Reply

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @Wonkavator. Can you let us know what happens immediately after you authenticate in the 1Password app with 2FA in either profile? In other words, if you don't leave the app to check email, what happens if you stay on that screen until it finishes authenticating?