Support for Zen browser

Hi,

Long time family subscriber here. Actively considering switching away from 1Password for my next subscription cycle as I move my usage to Zen. As a courtesy to long time service provider (1Password) created this community account to leave feedback.

1Password (and password managers in general) are fairly niche service where majority of audince are (at least to some extent) privacy and security oriented. It is true that most of your customers are likely on OSX/Linux or some other forms of Unix-based OS's but life and (more importantly) family drive us to use Windows sometimes. Your audience being privacy and security focused are very likely to stay away from Chromium-based browsers, independent of what your telemetry says, since most of us would have telemetry disabled. Zen has rapidly gained popularity among this audience with exodus from Arc and active development status.

Now to my feedback. To your Product Managers: please try to improve your understanding of your audience and rely less on telemetry data lake, which will be skewed away from privacy-focused crowd. Follow the trends and do research in thematic internet-spheres. To 1P_Blake​: I understand you are a community manager and do not own the roadmap but influencing roadmap with community sentiment should be a must. Phrase "It's on the roadmap" means literally nothing if it's not prioritised for upcoming development cycle. As a roadmap owner I can tell you that without strong advocacy it will be forever punted. I would assume yoru customer acquisition trends are very good if your leadership is not worried about retention.

Best of luck, I enjoyed using 1Password while it stayed relevant.