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Forum Discussion
Sync from Safari Plugin
If I create a new password / login in the Safari Plugin it will never show in the main app until I completely quit and restart the main app.
Please fix.
5 Replies
Now getting this
Though the plugin can still access the data.
Becoming a mess.
- 1P_Dave
Moderator
It looks like multiple things aren't working with 1Password in Safari on your Mac. So that the team can help further, I'd like to ask you to create a diagnostics report from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/sync-from-safari-plugin/158680
- Your forum username: berksgr
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
Had to disable the plugin to get Safari to work 🤯
- 1P_Dave
Hello berksgr! 👋
I'm sorry that you're not seeing a new password in the desktop app until you restart it. So that I can better understand the situation can you tell me the following:
- The next time that you don't see a new password in the desktop app, do you see the new password when you log in to your 1Password account on 1Password.com (in the browser, not the app)? This will tell me more about where the "break" is occurring.
- If you just lock and unlock the desktop app (without closing it) then does the new password appear?
And of course the plugin didn't store the correct password after I modified it.
How did you save the password? Using the "Save in 1Password" option underneath the password field on the website? Or some other way? Are you able to reproduce the issue again and which website did you see the issue on?
-Dave
And of course the plugin didn't store the correct password after I modified it.
What's happened to this app - use to be so rock solid.
