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bdruth's avatar
bdruth
New Contributor
2 months ago

Tahoe - biometrics sensors have been locked out

On my work Mac (M4 Pro MBP), TouchID unlock is basically unusable. On my personal Mac (M1 Max MBP), it seems fine. Tahoe 26.0.1 on both. Toggling Use Touch ID to unlock your Mac off/on seems to re...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Hello bdruth​! 👋

I'm sorry that you're running into issues with Touch ID when using 1Password. Do you use Touch ID with any other third-party apps and do you see the same issue there? The lock out message usually indicates that there have been too many failed Touch ID attempts and macOS has restricted your ability to use Touch ID until you sign-in using your Mac password. 

If you log out of your Mac user account and then log back in using your Mac password then does Touch ID start working in 1Password again? 

-Dave