Forum Discussion
olirc
2 years agoNew Contributor
TOTP 2FA out of sync between Windows and Android
Hello,
Been using 1Password for many years, but just run in to an odd problem where my Secret Keys/OTP/2FA codes no longer work from the Windows app. It's like they are out of sync with what they...
GreyM1P
1Password Team
2 years agoHi there olirc
Time-based one-time passwords, such as the ones you mentioned, are just that – time-based, and rely on your system clock being accurate, since the system's clock is used to seed the one-time password.
The suspicion here would be that your Windows PC's clock is off by 30 seconds or more. Use this website to compare your system clock to internet time:
If it's not accurate to within a second or two, adjust your clock. Ideally, use Windows's ability to sync with internet time automatically.
Give that a try and let me know how you get on. I'll be here if you need further help. :)
— Grey