Forum Discussion

Former Member's avatar
Former Member
3 years ago

Touch ID and Apple Watch are grey'ed out in 1Password settings

Touch ID and Apple Watch are no longer working to access 1Password -- both are checked but are grey'd out in my 1Password settings. Both are working to open my computer and applications on my compute...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@AMCarter3

That definitely doesn't sound right, you shouldn't be running into constant issues with Touch ID. The next time that the issue occurs please send an email to support+forum@1Password.com so that our support team can investigate further. 🙂

-Dave