Forum Discussion

Fury's avatar
Fury
Occasional Contributor
4 years ago

Touch ID Does Not Work

Greetings 1PW, When I click on the fingerprint icon upon opening 1PW, a window flashes on/off quickly but I can't use my finger to log in on my Magic Keyboard (M1 iMac). I've unselected and resel...
macos
Anonymous's avatar
Anonymous
4 years ago

@peawee, Fury:

Should this happen again to either of you, I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!