Touch ID sensor is currently unavailable

Hello Ric088! 👋

I'm sorry that you're unable to unlock 1Password using Touch ID. Thank you for sharing the troubleshooting steps that you've tried so far. So that I can investigate further, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/146746/touch-id-sensor-is-currently-unavailable
• Your forum username: Ric088
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave