Forum Discussion

Former Member's avatar
Former Member
4 years ago

Touch id with 1Password 8

When I open 1Password 8 the program opens with the sign in screen for me to type in my password or click on the touch id image and then I can use my finger to open the program.

I wish when I open the program I didn't have to click on the touch id image in order to use the touch id. Can the touch id automatically prompt me to use my finger to I don't first need to click on the imagine before I use my finger?

This extra step is not necessary.

Thanks!

1Password Version: 8.2.2
Extension Version: 2.1.3
OS Version: 11.6
Referrer: forum-search:https://1password.community/search?Search=login

betas

15 Replies

  • REBELinBLUE's avatar
    REBELinBLUE
    Occasional Contributor
    4 years ago

    I was on the latest beta and was having this problem, just switched to NIGHTLY after reading this thread and now I get the Apple Watch prompt as soon as I open 1password

  • Former Member's avatar
    Former Member
    4 years ago

    That is great to hear @Andrew2 , thank you for letting us know :)

  • Former Member's avatar
    Former Member
    4 years ago

    Thanks @urbanherder, reinstalling solved this issue for me also.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Thanks for letting us know, @urbanherder. We appreciate the info!

  • Former Member's avatar
    Former Member
    4 years ago

    I got this to work by running the installer again. Now watch and TouchID are working as expected

  • Former Member's avatar
    Former Member
    4 years ago

    I switched to nightly and still not getting the TouchID / Watch options in preferences.
    8.4 (80400033)

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi folks,

    We have made some improvements in this regard but I am still seeing some inconsistencies with biometrics and Apple Watch unlock. I've filed an issue for our team to investigate further. I'd be interested to hear: if you switch to the nightly build are things any better? You can do so in 1Password > Preferences > Advanced > Release channel, if you'd like to give it a try.

    Ben

    ref: dev/core/core#11009
    ref: dev/core/core#10725

  • Former Member's avatar
    Former Member
    4 years ago

    I am also running 8.4.0 (80400019) and and confirm this is inconsistent. So far I cannot find any logic to recreate on demand.

    Sometimes I need to click on the Touch ID Icon (which also indicates that AppleWatch integration is not working), other times I get the Touch ID on the TouchBar and my watch directly.