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Forum Discussion
horatio8
4 years agoNew Contributor
trouble installing on new Windows 10 machine
I submitted a support ticket through the website but not sure it went through - apologies if this is a duplicate.
I am trying to install the 1Password app on a new windows 10 machine. I can sign i...
Former Member
4 years agohoratio8 Sounds like there is a local vault on your Windows 10 machine. Is it possible that one has been copied across from a previous machine or backup? Try opening the desktop app with any old master passwords you might have used for local vaults.