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chimera388's avatar
chimera388
New Member
4 hours ago

Two-Factor impasse

On Windows 11 I have the 1Password app installed, as well as the Firefox extension which appears to rely on the Windows App for authentication. I have registered a YubiKey Passkey for my 2FA. When I try and connect 1Password it asks for a two-factor authentication saying "Your changes won't be available on other devices until you verify with your security key". Cool, happy to do so. Except it doesn't spawn a Passkey prompt. It just shows a picture of a passkey with an "authenticate later" button. I want to authenticate now. How do I do that?

browser extension
passkeys
windows

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 hours ago

    Hello chimera388​! 👋

    I'm sorry that you're running into issues when authenticating your 1Password account on your Windows PC using your security key. As a first step, make sure that 1Password has the appropriate access in Windows settings: 

    1. Open the Windows Settings app.
    2. Select Privacy & security.
    3. Scroll down and select Passkeys.
    4. Make sure Passkey access is turned on.
    5. Expand the Let apps create and use passkeys section.
    6. Expand the 1Password entry and turn on all the 1Password domains listed below the 1Password app.
    7. Select the security key option in the “Choose a passkey” popup that appears.


    Then try to authenticate again. Let me know if that doesn't work.

    -Dave