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Forum Discussion
Typing characters into the password field is broken [See the Approved Answer]
https://1password.community/discussion/comment/690500/#Comment_690500
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iPad OS: 16.5
1password: 8.10.7
Create new Login, or Password or anything and add a password field.
iPad without Magic keyboard:
input OK, but delete (backspace) does not really work. it might delete the character after several tries, and the cursor will jump like crazy one position back and forth. First character is not delectable
iPad with Magic keyboard:
only first character input ok, further character input hangs and no further input is possible. Backspace sometimes works, but to get it work you need to press the key many many times. select all and delete works.
Sometimes pressing random characters will make the input work, but very slow.
To actually input a password you need to write it down some place else and copy it from there.
iOS with the same version has no problems
1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: iPad OS 16.5
Browser:_ Not Provided
56 Replies
- 1P_Dave
Moderator
@jellybean
I'm sorry that you're running into problems when typing a password. This is a known issue that our developers are working on and hope to fix soon. In the meantime, you can use another device to edit your passwords or use 1Password for Safari to automatically generate and save passwords for websites: Get to know 1Password for Safari on your iPhone or iPad
-Dave
When I try to put in my password, if there is a capital letter, it will type it and then immediately delete it. I'm not able to put in my password as it is. It's very frustrating, please help. I'm using 1Password on my iPhone 13.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=Why%20won't%201%20Password%20let%20me%20put%20in%20my%20password%20when%20there%20are%20capital%20letters%3F%20- 1P_Dave
Thank you for sharing your workaround. 🙂
-Dave
- 1P_Dave
Hello everyone,
Our developers are working on a fix for an issue where editing certain fields using 1Password for iOS can become unreliable and we hope to release that fix as soon as possible in a future update to 1Password.
Please continue to keep 1Password up to date so that you get the fix as soon as it is released: How to keep 1Password up to date
I've added everyone's reports to the internal work item open for the issue so that our developers are aware that you're affected. For the time being, please use another device to edit your passwords or use 1Password for Safari to automatically generate and save passwords for websites: Get to know 1Password for Safari on your iPhone or iPad
Thank you for reporting the issue and I'm sorry for the inconvenience that it's causing.
-Dave
ref: dev/core/core#22204
ref: dev/core/core#22207 Got an answer from the support team:
Quote:
"Hi Zuano,Thanks so much for contacting us! I'm Alvin from 1Password Support and I'll be happy to help you out today. 🙂
The development team is aware of an issue that is affecting some users' ability to manually type into a password field in 1Password for iOS. We hope to have a fix released soon. I'm sorry for any interruption to your workflow that this causes in the meantime. As a workaround, I'd recommend using another device to edit any Logins that require you to manually save a password. If you urgently need to do this on your iOS device, I'd recommend using the 1Password website, which is not affected by this issue.
I'd also recommend keeping 1Password up to date to ensure that you receive all fixes and improvements as soon as they are released:
• How to keep 1Password up to date
Thank you for taking the time to report this bug. Let me know if you have any questions.
Regards,
Alvin L.
Customer Support @ 1Password 🇨🇦"+1. Same issue editing password.
