Forum Discussion

acecert's avatar
acecert
New Contributor
10 months ago
Solved

Unable to Add an Account

I'm new to 1Password.  I have Windows 11.  I'm trying to add an account through the Windows App on my desktop computer. When I try to "Add an Account" to my account (as the Family Organizer) it indi...
discussion
windows
  • 1P_Dave's avatar
    1P_Dave
    10 months ago

    Hello acecert! 👋

    Thanks for reaching out! Only one family member can be added to the 1Password desktop app at a time in a specific Windows user profile. If multiple family members would like to use 1Password on the same Windows PC then each family member will need their own Windows user profile on the device: 


    Let me know if you have any questions. 🙂

    -Dave

     

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello acecert! 👋

Thanks for reaching out! Only one family member can be added to the 1Password desktop app at a time in a specific Windows user profile. If multiple family members would like to use 1Password on the same Windows PC then each family member will need their own Windows user profile on the device: 


Let me know if you have any questions. 🙂

-Dave