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Former Member
3 years agoUnable to auto-fill username after updating from 1password7 to 1password8
After updating from 1password7 to 1password8, I cannot autofill username.
When I select the password field, the input suggestions are displayed, but the login ID (username) does not show any sugge...
1P_Timothy
Community Manager
3 years agoThanks for sharing those steps @sagark1r1tshah. I'm sorry to hear about your experience with 1Password 8 so far but I appreciate that you're following along with updates.
@beeftrash, @ssimeonov, thanks for following up with me. Assuming the same issue is at hand, we think the main culprit may be the use of IconView in AutofillService when generating a response for a fill request. Using IconView seems to be pushing the response time beyond the 5 second window on some devices causing the fill request to be cancelled. While the requests are getting regularly cancelled on some devices, this is not case all the time or for everyone. Generating a response for a fill request was implemented differently with 1Passowrd 7 which could explain the change after updating. We are working to get an update out to address the extended load time but I don't have a date to share at the moment.
I am very sorry for the trouble. If there's anything I can help with at this time, please let me know. Thanks again.