SteveStricker
3 years agoNew Contributor
Unable to change password on website
Hi 1password Support Community,
- I'm signed into the web version of 1password including the chrome browser extension.
- I sign on to the website, in the account section to change the password.
- 1password supplies the current password.
- When I click to enter a new password and use the suggested password, nothing happens.
- When I click on the browser icon, select password generator, and click on Autofill, nothing happens.
- There is no website confirmation of a password change.
- 1password accepts the password change that the website does not, and I'm no longer able to sign on to the website.
Thanks for the help.
Steve Stricker
1Password Version: 8.9.8
Extension Version: 2.5.0
OS Version: Windoes 10
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=Change%20Master%20Password