Forum Discussion

TMGahagan's avatar
TMGahagan
New Contributor
2 years ago

unable to find "create a new password" on the mobile app for ios

It appears that the only way to create a new password for an existing saved item is to first “edit”, then delete the saved password. Once deleted then the option of “create a new password” is presented. I wish this was easier.


1Password Version: 8.10.36
Extension Version: Not Provided
OS Version: IOS
Browser: Not Provided

5 Replies

  • TMGahagan's avatar
    TMGahagan
    New Contributor

    Whoah. That’s exactly what I needed to do. Thank you for your follow up and solution.

    Best,
    Theresa

  • TMGahagan

    Thanks for the reply. It sounds like you didn't edit the item first, can you try doing that and then tapping on the current password? Do you see "Create a New Password" above your keyboard now?

    -Dave

  • TMGahagan's avatar
    TMGahagan
    New Contributor

    Sorry Dave,

    When I'm using the IOS app for my iPhone, I’m not seeing any option to create a new password when I tap the password field.

    When I tap the password field it says “copied”

    When I press and hold the password field I get the options, Сору, Reveal, Show in Large Type and Pin to Home.

    When I touch the three dots to the right of the password, I get the same selection.

    Let me know if you have additional thoughts.

    Thanks,
    Theresa

  • Hello TMGahagan! 👋

    Thanks for reaching out! You shouldn't need to delete the current password, you can bring up the password generator by following these steps:

    1. Open and unlock the 1Password app.
    2. Find the item, tap it to see its details, and tap Edit.
    3. Tap the current password and tap Create a New Password from above your keyboard.

    Then follow the prompts to generate a new password. You can read more here: Use the password generator to change and strengthen your passwords

    Are you not seeing the "Create a New Password" option when you tap on the password field?

    -Dave