Unable to set Fill in Browser shortcut as cmd+\

I believe it is more of a shortcut recording issue, as it is impossible to record the shortcut CMD+\ in the app itself. Still waiting for a fix..

My experience is that the CMD+\ shortcut will not work until I am logged in to 1Password by some means. Once logged in, the shortcut works fine. Browser equals Safari. 1p for Mac 8.9.4

Thank you for the confirmation @Raekon I will update the thread if there are some news

Can confirm the problem is absolutely NOT fixed. It's not that autofill doesn't work, the problem is that you can't set the autofill shortcut to cmd+\, because on certain keyboard layouts (like the Italian one) it gets assigned to cmd+< when you try to do that. It's just impossible to use cmd+\ as the autofill shortcut, which is the default one users are told to press when they want to autofill, and people will try to press it and it won't work, because it's bugged on certain keyboard layouts. Option A would be to fix this bug and make cmd+\ work on every keyboard layout. If that's not possible right now, option B would be to set the default autofill shortcut to a different one for specific layouts that are known not to work with cmd+\ and make sure users know the new shortcut they should use instead, so that they will have a working shortcut out of the box, without needing to change anything in the preferences.

@nca – Thank you! We'll get back to you as soon as we can.

Thank you. This is my support ID [#ETJ-33797-625]

Hi @nca, my apologies for not responding earlier - I have moved to a new role and as a result am in the forums less frequently than I formerly was.

I've tracked the existing known keyboard issues and from what I can tell the majority have been sorted thanks to app updates we've released over the last couple months. However, given that you're still encountering issues with this, it would be great for us to dig in deeper so we can understand why autofill isn't working for you.

In order to do that, I'll ask you to contact us by email so we can investigate on your behalf. Here's what to do:

1. First, create a diagnostics report from your 1Password for Mac app:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/657343#Comment_657343
• Your forum username: nca

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can close the loop. Our team will reply to you by email as quickly as we can. Thanks very much!

Another month and another test. Nothing changed, it is impossible to use the autofill with the cmd+\ shortcut with 1password 8 for some of us... 1P_PeterG Jack_P_1P Any news? How can this be solved?

Another month passed and no update.. 1P_PeterG is there a way to get support on this ?

thanks for the update..i am a bit surprise it has not been tackled. As much as it does appal me the lack of testing with not-anglophone communities ...Can we please get an ETA on this?