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Forum Discussion
Unable to share or copy link to share on iOS
When trying share a 1Password login using the new link sharing feature, the link cannot be seen, copied, or shared.
The button "copy" changes to "copied" when pressed however it does not copy the link to the clipboard. The share buttons does nothing as well.
Reproducible on all devices i have tried. iPhone 11 Pro, iPad Pro 11 inch 2nd gen, iPhone 7 and iPhone 12.
This feature is working on my windows computers.
19 Replies
- 1P_Tommy
Moderator
@defiant
I am working on the iOS issue being split off from the other ticket. The two issues were accidentally combined. Thanks.
Thanks for the reply 1P_Tommy
I use a different email for 1password vs the forum email, I'll resend the email and see how it goes.
Those support ticket #'s are for the 6 month trial issue as opposed to the email I sent regarding the iOS sharing issue, though if you can see the email I used for those tickets then that was the same email address used for this issue
- 1P_Tommy
@defiant
I do not see a message from the email address you used here in the community. Perhaps it's under something else. Could I ask you to resend the email or check any spam folders for the confirmation/support id message? Please let me know what you find.
The forum is public in nature. Please do not post the email you sent the support request from.
Edit: It looks like your support id's are listed in this topic. https://1password.community/discussion/comment/624585/#Comment_624585
I'm also experiencing this issue, it only happens with the 1 day or 1 hour options
When the issue occurs, the Close button doesn't work either so you have to force quit the app
When I tried to screen record, to send to Agilebits support, I couldn't reproduce the problem. When not screen recording the problem exhibits itself again.
The other oddity is it only seems to happen when connected to mobile data for me, on wifi it works fine
Hi ag_ana,
Yes i do have an account added to the 1Password iOS app.
Do you have a 1Password account added to the 1Password for iOS app? (1Password app > Settings > Accounts)
