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ngronald's avatar
ngronald
New Contributor
4 months ago

Unable to view or create items in non-empty (existing) vault after duplicating to new vault

Hi, on the website. I am using Chrome Browser (135.0.7049.128) on the Chromebook.

I originally imported a Lastpass vault with 1000+ items. I duplicated it so that I can do a clean up but the new vault had zero items and all the items in the original vault (looks like it was there as the Home reports these) but are now empty.

When I try to create a New Item (any type) in the original vault. It returns: "TypeError: Cannot read properties of undefined (reading 'uuid')".

If I reconnect other devices, all of them go blank.

I cannot Export them as the "Ellipsis" does not appear.

vault management

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    Hello ngronald​! 👋

    I'm sorry that you're running into trouble with 1Password on your Chromebook. I see that you've already opened a ticket with our support team over email and that we're currently waiting for your reply, please continue the conversation there. 

    To prevent duplication of efforts, I'll close this thread.

    -Dave

  • ngronald's avatar
    ngronald
    New Contributor
    4 months ago
    All Vaults are Empty. No Export options.Home Screen Reports Vault has many items in "Lastpass" - which is my imported vault, Pre 8.0

     

    Error displayed after trying to create a New Item. Any type will return the same error.